Privacy Policy

Wir freuen uns über dein Interesse an unserer Website! Der Schutz deiner Privatsphäre ist für uns sehr wichtig. Nachstehend informieren wir dich ausführlich über den Umgang mit deinen Daten.

The operator of this website, goodlabels GmbH, Vogelsanger Str. 193, 50825 Cologne, is committed to protecting your privacy. Together with our general terms and conditions, this privacy policy forms the basis for how we handle and process your data.

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person, e.g. name, address, e-mail addresses, individualized user behavior.

Storage of access data in server log files

You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted by your internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our offer. It is not possible to assign this data to a specific person.

Our contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent.
You can withdraw your consent at any time by notifying us without affecting the lawfulness of processing based on consent before its withdrawal. We will only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Our customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and use of personal data for orders

When you place an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our contractual and service partners that we need to process the contractual relationship or service providers that we use as part of order processing. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts and IT service providers. In addition, of course, there is the client of this website, Ruttkowsi68 GmbH, Lichtstr. 8-24, 50825 Cologne. In all cases, we strictly observe the legal requirements, so the scope of data transmission is kept to a minimum.

Use of the e-mail address for sending newsletters

We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. Your data will be passed on to a service provider for email marketing as part of order processing: Intuit Inc, 2700 Coast Avenue, Mountain View, CA 94043, USA. By registering for our newsletter, you consent to your email address being processed there for the purpose of sending the newsletter on our behalf. You can find more information on data protection by Mailchimp here: https://mailchimp.com/de/legal/ or by post at the address given. Your data will not be passed on to other third parties.

Forwarding the e-mail address to shipping companies

We will pass on your e-mail address to the transport company as part of the contract processing if you have expressly agreed to this during the ordering process. The purpose of the transfer is to inform you by e-mail about the shipping status. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company without affecting the lawfulness of processing based on consent before its withdrawal.

Use of an external logistics service provider and merchandise management system

Depending on the product, your order data will be forwarded to Beckmann Systemlogistik GmbH, Vogelsanger Str. 387, 50827 Cologne, Germany, for shipment processing in order to pack and ship your order. We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected as part of the order will be transmitted to Billbee GmbH, Arolser Str. 10, 34477 Twistetal, Germany. You will of course receive the correct contact details from us on request.

Use of data when selecting purchase via invoice on account as payment method

If you have opted for purchase on account or installment plan as a payment option, you have consented to us collecting the following personal data such as first and last name, address, date of birth, gender, email address, IP address, telephone number and the data necessary for processing the order, which are related to the order, such as the number of items, item number, invoice amount and taxes as a percentage, and transmitting them to our payment service provider PayPal or Stripe for the processing of the order and an identity and credit check. The data processing serves the purpose of offering the payment methods purchase on account and installment purchase as well as the credit check required for this. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us without affecting the lawfulness of processing based on consent before its withdrawal.
This data is transmitted so that Adyen can create an invoice and carry out an identity and credit check to process your purchase with the invoice processing you have requested. Adyen requires the buyer's personal data in order to obtain information from credit agencies for the purpose of identity and credit checks. In Germany, these may be the following credit agencies:
– Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden
– Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
– Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen
– infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden.
As part of the decision on the establishment, execution or termination of the contractual relationship, Paypal and Stripe collect and use information on the buyer's previous payment behavior as well as probability values for this behavior in the future, in addition to an address check. The calculation of these score values by our partners is carried out on the basis of a scientifically recognized mathematical-statistical procedure. Among other things, the payment service provider will also use your address data for this purpose. If this calculation shows that you are not creditworthy, the payment service provider will inform you of this immediately at checkout.

Use of direct debit / credit card / instant bank transfer as a means of payment

We work with the provider Stripe (Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA) for the use of all payment methods (except Paypal). You can revoke your consent to the use of your personal data at any time by contacting Stripe. However, Stripe and its partners may still be entitled to process, use and transfer the personal data if this is necessary for contractual payment processing by Stripe's services, is required by law, or is required by a court or authority. Of course, you can obtain information about the personal data stored by Stripe at any time. This right is guaranteed by the Federal Data Protection Act. If you wish to do so as a buyer or if you wish to inform Stripe of changes to the stored data, you can contact support@stripe.com.

Use of PayPal

All PayPal transactions are directly subject to the PayPal privacy policy, as the data is not collected via our site. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables your browser to be uniquely identified when you return to the website. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We also use cookies on our website to enable an analysis of the surfing behavior of our site visitors. We also use cookies for the purpose of subsequently addressing site visitors on other websites with targeted, interest-based advertising.

Processing is carried out on the basis of Section 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the above-mentioned purposes.
The data collected from you in this way is anonymized by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be stored together with your other personal data. You have the right to object to the processing of your personal data based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website.
You can find out how to manage (and deactivate) cookies in the most important browsers by following the links below:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471

But the most important thing is: WE ALL LOVE COOKIES!!!

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The purpose of data processing is to analyze this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Your data may be transmitted to the USA. An adequacy decision by the European Commission is in place for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest in the needs-based and targeted design of the website. You have the right to object to this processing of your personal data based on Art. 6 (1) f GDPR at any time for reasons arising from your particular situation.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out once again that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (https://tools.google.com/dlpage/gaoptout?hl=de). To prevent Google Analytics from collecting data across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/.

Use of Google Adwords

We use the online advertising program "Google AdWords" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. It is therefore not possible for cookies to be tracked via the websites of AdWords customers.
The information collected with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website. You will then not be included in the conversion tracking statistics.
You can also deactivate personalized advertising for you in the Google advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de. In addition, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opting out mentioned there.
Further information and Google's privacy policy can be found at: https://policies.google.com/privacy.

Use of Google Maps

We use the function for embedding GoogleMaps maps from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.
The function enables the visual display of geographical information and interactive maps.
Google also collects, processes and uses the data of visitors to the pages when they access the pages in which GoogleMaps maps are integrated. You can find more information on the collection and use of data by Google in Google's privacy policy at https://policies.google.com/privacy. There you also have the option of changing your settings in the data protection center so that you can manage and protect your data processed by Google.
Your data may also be transferred to the USA. The European Commission has issued an adequacy decision for data transfers to the USA.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR.
To do this, you must deactivate the "JavaScript" application in your browser. However, we would like to point out that in this case you may not be able to use all functions of this website, such as the interactive map display.

Duration of storage

After the contract has been fully processed, your data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after this period has expired, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights in accordance with Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In accordance with Art. 21 (1) GDPR, you also have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purposes of direct marketing.

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.

last update: 15.12.2022